Account Deactivation

Important Notice MS School is an institutional application. Users cannot delete their own accounts. Accounts are created and managed by the school administration. When a student leaves or graduates, the account is marked inactive (not deleted) by the school.

At M.S. Public Secondary School, we understand that parents, teachers, and students may need to know what happens to their data when they leave the school or graduate. This page explains our account deactivation policy.

Why Can't I Delete My Account?

MS School is a school management app. All accounts are created by the school administration for:

Parents — to track their children's progress
Teachers — to manage classes and students
Students — to view results and attempt exams

Since the school owns and manages all accounts, deletion is also controlled by the school. This ensures the integrity of academic records.

What Happens When You Leave?

App Access

Your login is deactivated. You can no longer sign in to the app.

Academic Records

Your records remain permanently in the school database.

What Gets Deleted vs. What Stays

Data Type	Status
App Login Access	⚠️ Deactivated
Personal App Data (in-app)	⚠️ Deactivated
Push Notification Token	⚠️ Removed
Attendance Records	✅ Retained Forever
Marks & Exam Results	✅ Retained Forever
Fee History	✅ Retained Forever
Progress Reports	✅ Retained Forever

Why Academic Records Are Permanent

Academic records are the permanent property of the school and are required for:

Issuing transcripts and certificates
Verifying student history for future admissions or jobs
Complying with educational regulations
Audit and legal requirements

These records are never deleted, except in the event of a data disaster or critical system failure.

How to Deactivate Your Account

If you wish to deactivate your account (for example, if your child has left the school), please contact the school office:

Send an email from your registered email address to the school office.
Use the subject line: "Account Deactivation Request - MS School App"
Include your full name, username, and CNIC in the email body.
The school will verify your identity and process your request within 7 working days.
Your account will be marked inactive — you will no longer be able to log in.

School Office: M.S. Public Secondary School

Email: MSPS.Gulshan@gmail.com

Phone: 0334-2579144

Processing Time: 7 working days

Send Deactivation Request

Need Your Academic Records?

If you need a copy of your academic records (transcript, certificate, report card) before leaving, please contact the school office. Records can be issued as official documents, but they will remain in the school database.

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