M.S. Public Secondary School ("the School," "we," "our," or "us") operates the MS School mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By using the App, you agree to the collection and use of information in accordance with this policy.
About This App
MS School is an official school management application designed for three types of users:
- Parents: To track their children's attendance, fees, results, and progress, and to communicate with teachers
- Teachers: To mark attendance, enter marks, generate progress reports, and communicate with parents
- Students: To view their results, attendance, and attempt online exams
All accounts are created and managed by the school administration. Users cannot create accounts themselves.
1. Information We Collect
We collect the following types of information to provide our services:
1.1 Personal Information Provided by You
- Identity Data: Full name, father's CNIC, role (parent, teacher, or student)
- Contact Data: Email address, phone number
- Login Credentials: Username and encrypted password
- Student Data: Student name, class, section, roll number, attendance records, exam results, fee records
- Teacher Data: Class assignments, marks entered, attendance records
1.2 Automatically Collected Information
- Device Information: Device model, operating system version
- Usage Data: App features used, login times
- Push Notification Tokens: For sending important school updates
2. How We Use Your Information
- To provide and maintain the App's functionality (attendance, fees, results, messaging)
- To authenticate users and manage accounts
- To send push notifications regarding school updates, results, fees, and attendance
- To enable communication between parents and teachers
- To improve our services and user experience
- To comply with legal obligations
3. Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share data only in the following cases:
- Within the School: Teachers can view data of their assigned students only. Parents can view data of their own children only.
- Service Providers: Third-party services like Firebase (for push notifications) may process data on our behalf.
- Legal Requirements: If required by law or to protect the rights and safety of our users.
4. Account Management and Deletion Policy
Users cannot create or delete their own accounts. Accounts are created, activated, and deactivated only by the school administration.
4.1 Account Lifecycle
| Situation | Account Status | Academic Records |
|---|---|---|
| Student is currently enrolled | ✅ Active | ✅ Retained |
| Student leaves the school | ⚠️ Inactive (login disabled) | ✅ Retained permanently |
| Student graduates / passes out | ⚠️ Inactive (login disabled) | ✅ Retained permanently |
| Parent no longer associated | ⚠️ Inactive | ✅ Retained permanently |
| Teacher leaves the school | ⚠️ Inactive | ✅ Retained permanently |
4.2 Why Records Are Never Deleted
Academic records (attendance, marks, results, fee history) are the permanent property of the school and are required for:
- Issuing transcripts and certificates
- Verifying student history for future admissions or employment
- Complying with educational regulations and audit requirements
- Legal and tax record-keeping (fee records)
These records are never deleted, except in the event of a data disaster or critical system failure that affects the school's database.
4.3 Account Deactivation (Not Deletion)
When a student leaves or graduates:
- The account is marked inactive by the school administration
- The user can no longer log in to the app
- Academic records remain in the school's database permanently
- No data is physically deleted
5. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encrypted HTTPS connections (SSL/TLS)
- Encrypted storage of login credentials
- Role-based access control (parents see only their children; teachers see only their classes)
- Regular security audits
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Academic Records (marks, attendance, results) | Permanent (never deleted) |
| Fee & Payment Records | Permanent (required by tax/audit laws) |
| Login Credentials | Until account is deactivated by school |
| Security / Login Logs | 90 days |
| Push Notification Tokens | Until account is deactivated |
7. Children's Privacy
Our App is designed for use by parents and teachers. Student data is provided by the school and managed by parents/guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.
8. Your Rights
As a user of this institutional app, you have the right to:
- Access your personal data through the app
- Request correction of inaccurate personal data (contact school office)
- Request account deactivation (contact school office — see Delete Account page)
- Opt-out of push notifications (via device settings)
Note: Academic records cannot be deleted by users, as they are the permanent property of the school.
9. Third-Party Services
The App uses the following third-party services:
- Firebase Cloud Messaging (Google): For push notifications. Firebase Privacy Policy
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy:
M.S. Public Secondary School
Gulshan-e-Iqbal, Block 19, Karachi, Pakistan
0334-2579144